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Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly when creating an account, booking appointments, or contacting us. This includes your name, email address, phone number, and medical information necessary to connect you with appropriate cardiac care providers.

2. How We Use Your Information

We use your information to: facilitate appointment bookings, connect you with healthcare providers, send appointment reminders and notifications, improve our platform, and comply with legal obligations.

3. Information Sharing

We share your information only with healthcare providers you choose to book appointments with. We do not sell your personal data to third parties. We may share anonymised, aggregated data for research and analytics purposes.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls. However, no system is completely secure, and we encourage you to use a strong password.

5. Medical Data

Health information you provide through our heart risk calculator or appointment bookings is handled with the highest level of confidentiality and shared only with your chosen healthcare providers.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@dilkadoctor.pk to exercise these rights.

7. Contact

For privacy-related inquiries: privacy@dilkadoctor.pk